<h1>Service & Replacement Parts</h1>
Our SPALECK team supports you from day one with personalized assistance, fast spare parts delivery, digital condition monitoring, and an experienced, customer-focused service team.
Always by your side
Our goal is to ensure that your process always runs smoothly. That’s why our service team consists entirely of employees who know and understand your machine and your process in detail. Together with you, we’ll find the best and fastest solution—anywhere in the world.
An experienced service team that understands your machine and your process
Customer-focused, solution-oriented, and competent both personally and professionally
We’ll get back to you right away.
We're happy to help you
Whether it’s a one-on-one consultation with a SPALECK expert or optimizing the maintenance of your machines, our team will be happy to advise you on the following topics, among others.
One point of contact. One solution.
If you need assistance or have a question, talk to people who understand your system and the process behind it. Together, we’ll analyze the situation and find the fastest and most efficient solution.
Cost-Effective Plant Operation
By choosing a SPALECK machine, you have also chosen highly efficient plant operation. That’s why we offer you our genuine replacement parts at very favorable terms.
Added value included
Every service visit has a clear goal: to make your system even better in the long term. That’s why you’ll receive a detailed service report after every visit, including important information about the system’s condition, specific recommendations for action, and photographic documentation.
Exchange on Equal Terms
Our machines are just like us: true team players. That’s why we’re always here to support you as a partner, offering advice and assistance. We address technical questions reliably and quickly.
Future-Proof with ModularDESIGN+
Whether you’re switching materials or adapting to changing requirements in downstream sorting technology, we’re happy to advise you on how to continuously optimize your processing. Our goal: BEST SCREENING. BEST INFEED. FOR BEST SORTING QUALITY.
Our application technology experts are happy to be your contacts for all aspects of the SPALECK TestCenter and the processing of your recycling material. Simply contact us or chat with us.
RECYCLING OWL GmBH, Deutschland
Europe, the Middle East, the U.S., South America, Asia, or Australia. Our team is always there for you.
Here you will find some questions about your work at SPALECK. If you still have questions, just write to us.
Of course, we also provide on-site support. Our service technicians can quickly reach any location worldwide and offer reliable and prompt service. In addition, we provide comprehensive remote support through SPALECK CONNECT and are always available to assist you by phone, via Teams, or by email.
Yes, all SPALECK machines are designed and built to be very easy to maintain. Thanks to our ModularDESIGN+ concept, the machines are very user-friendly. This makes it easy not only to replace maintenance or wear parts, but also, for example, to swap out the screening panels when switching materials. This reduces maintenance effort and optimizes plant availability.
SPALECK CONNECT helps you monitor the condition of your machine in a simple and transparent way, optimize maintenance, and avoid unplanned downtime. It alerts you to potential irregularities long before the human eye can detect them.
If you need service, we’ll assist you very quickly. Our service team provides fast, solution-oriented support. Depending on the situation, we can help you over the phone, via SPALECK CONNECT, or through an on-site service visit—anywhere in the world.
Yes, we can usually supply you with the right replacement part, even for very old machines. To do so, please simply send us your machine number via the contact form, and we will get back to you right away.
Our SPALECK service team will help you identify the replacement part you need.
Please send us your machine number/project number.
You can find the machine number on the nameplate of your SPALECK machine as well as in the project documentation.
You will also find a spare parts list in the documentation.
Alternatively, feel free to send us a photo of the part via email or the contact form.
We will then get back to you as soon as possible.
You are currently viewing a placeholder content from Vimeo. To access the actual content, click the button below. Please note that doing so will share data with third-party providers.
More InformationYou are currently viewing a placeholder content from YouTube. To access the actual content, click the button below. Please note that doing so will share data with third-party providers.
More InformationYou need to load content from reCAPTCHA to submit the form. Please note that doing so will share data with third-party providers.
More InformationYou need to load content from reCAPTCHA to submit the form. Please note that doing so will share data with third-party providers.
More Information
